
University of Minnesota
Minnesota, USA
Project details
Client
University of Minnesota
Duration
Jun 2012 – Oct 2014
º£½ÇÊÓÆµ provided by º£½ÇÊÓÆµ
Advisory, Higher education consulting, Strategy and operating model design advisory
The University of Minnesota worked with º£½ÇÊÓÆµ to provide an alternative workplace strategy program, with the aim of improving working environments.
Challenge
º£½ÇÊÓÆµ advisory developed Work+, an alternative workplace strategy program for the University of Minnesota, as a way to rethink the space, technology, and training necessary for productive work.
Rather than assign people to a single work space, Work+ provides a variety of options within a neighborhood of spaces.

Solution
Working collaboratively with the University’s administrators as well as an integrated team of HR, IT, and Facilities representatives, our strategy and operating model design experts oversaw a multi-phase planning process to design and brand the program, determine the typical project process, develop the tools, train staff to use them, and implement a successful pilot.
We worked with brightspot (now º£½ÇÊÓÆµ) to plan workspaces that were a completely new concept at the University and in higher education. They were a flexible partner throughout the process as good listeners, facilitators, and analysts.
Brian Swanson, Assistant Vice President, University º£½ÇÊÓÆµ
University of Minnesota
Value
The resulting Work+ program has boosted productivity in less space. A post-occupancy analysis on the pilot revealed improvements in business performance (69% reduction in response times and 43% greater access to other departments), space utilization (36% less space per person), and workplace satisfaction (114% greater sense of energy).
As a result of this pilot, the University is pursuing ways to apply the Work+ program more broadly.
The University also applied Work+ to the University of Minnesota Rochester, a satellite campus, as a way to minimize its physical footprint. The resulting space combines open, collaborative workplace for faculty within office suites paired with adjacent private consulting areas for meetings with students.














